Lululemon Customer Service Phone Number
Customer Service

Lululemon Customer Service Phone Number

Just imagine you’ve just bought a pair of athletic wear from Lululemon, maybe the one you’ve loved from time past. Only to realize that it isn’t your perfect match.

What comes to your mind at that moment? Maybe drop it in the trash can? Not at all. You’d rather start looking for how to contact the customer service team.

In this blog post, we’ll make your dreams come true, by providing you with Lululemon’s customer service phone numbers and also highlighting some other channels you can use to get in touch with these knowledgeable representatives.

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Lululemon Customer Service Phone Number

Lululemon Customer Service (North America)

You can reach Lululemon’s customer service in North America by calling 1-877-263-9300.

Lululemon Guest Education Centre (International): If you’re calling from outside North America, you can contact the Guest Education Centre at +1-604-215-9300.

Toll-Free Number:

(877) 263-9300

Customer service

+1 604 732 6124

Events/ Guest Relations:

+1 604 215 9300




You can also send an email to Lululemon’s customer service at

Corporate Office Address:

Lululemon Athletica Inc.

1818 Cornwall Ave

Vancouver, British Columbia V6J 1C7


Live Chat

There is an option to use their live chat feature on their website, this is the fastest way of getting heard without raising your phone.

Social Media

Their social media platforms are part of the avenues you may choose to reach out with, you can find them on Facebook, Instagram, and Twitter. Therein, you’ll get the assistance of their trained representatives.

In-Person Assistance

For those who prefer face-to-face interactions, they also have physical retail stores at your reach. You can go to the nearest store and speak with them for assistance.

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What to Expect from Lululemon Customer Service

Below are some of the reasons you could reach out to their customer service team.

1. Easy Returns and Exchanges

If you find that what you bought  isn’t the perfect fit or doesn’t meet your expectations, their customer service will help you to successfully return or  exchange the product. They’ll make it easy for you to get your best fit.

2. Product Care Information

If you need advice on any of their products, the customer service is ready to help you learn how to care for their products ensuring they stay in good condition for years to come.

3. Order Tracking

If you’re willing to know the status of your order, their representatives can help you check it out  and give you  real-time information about it.

4. Warranty and Quality Concerns

Should you have any concerns about the quality of your Lululemon product, their customer service team can help you check on the warranty policy and also help with any quality-related concerns.

5. Feedback and Suggestions

Their customer service team is always willing to hear from their customers. Be it that you have feedback, suggestions, or just want to share an experience, they place  value on your input.

What is Lululemon’s return policy?

They run a generous return policy, which allows customers to return items for any reason within 30 days of purchase, even if they no longer have the receipt. However, the items must be in new and unworn condition with original tags attached.

How can I track my Lululemon order?

As soon as you have placed your order, you will surely receive an email confirmation with your tracking number. That number can be used to track the status of your order on the Lululemon website.

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What are Lululemon’s shipping options?

You’ll get to enjoy a variety of shipping options, like the standard shipping, expedited shipping, and the next-day shipping.

Note that the cost of shipping may depend on the  option you choose and the destination your order will be delivered.

Do Lululemon stores offer hemming services?

Yes, they offer hemming services on all pants in their stores, as a way to make them your best fit.

What is Lululemon’s price adjustment policy?

They do not offer a price adjustment on items that have gone on sale. You don’t expect a discount on a product you purchased a day after clearance day.

What is Lululemon’s satisfaction guarantee?

There is a  satisfaction guarantee on all of its products. If you are not ok with your purchase for whatever reason, you can return it and get your fund back..

Tips for getting the best out of Lululemon customer service

  • Be polite and respectful when having a conversation with their customer service representatives.
  • Say exactly what your needs and concerns are.
  • Have your order number and/or receipt handy.
  • Be patient and understanding. They are humans and can be busy at the time, but just know that they will surely get back to you.

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Final Thoughts

No one can take away the fact that Lululemon puts so much effort into ensuring their customers have a nice customer service experience.

Be it a random challenge or just a question about their products, they’re ready and very willing to give you a helping hand. Their willingness is evident in the number of various channels they have created to make things easy.

You may choose to reach out by calling them on the phone, sending an email or even by using the live chat feature on their website. Be rest assured that they are more than ready to help you out.

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