Manitowoc Tech Support Phone Number
Customer Service

Manitowoc Tech Support Phone Number

Running a company with no reliable team of customer service can mess up things easily. Manitowoc Tech understands this and has set up a ready-to-help team that has all the expertise to bring back smiles to the faces of their customers.

Do you need to speak to one of their customer service representatives? This blog post will provide you with all the channels you can use to contact them, and also let you know the areas their services can cover.

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Manitowoc Tech Support Phone Number

For immediate assistance, you can call their customer service Phone: 1-800-545-5720 or 1-920-682-0161 They have a handful of duly informed representatives to help you out.


1-877 241-9958

Technical Support:

(800) 247-4520

Email Support

If you prefer to get in touch with writing, you can send an email to

It is only advisable to use this option if you are not really in a hurry, as you may likely get a response within 24-48 hours.

Live Chat

They also have a live chat feature on their website, which is another channel you can use to contact them. This happens to be one of the fastest ways to get a response from the representatives.

Physical Address

If your concerns are better discussed in their corporate office, you can visit the address below.

Corporate Office Address:

Manitowoc, Inc.

2110 S. 26th St.

Manitowoc, Wisconsin 54220

United States

Mailing Address:

Pentair Management Company

Attn: Global Privacy Office

5500 Wayzata Blvd., Ste 900

Minneapolis, MN 55416

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Services the Customer Service Team offers

Below are concerns the representatives can help you in fixing.

  • Product Support: If you encounter any issues with your products, such as ice machines, refrigeration systems, or food service equipment, the customer service team can help you with the troubleshooting steps.
  • Order Inquiries: Be it that you have questions about an order, or just want to track your shipped item, you have a customer service team that is ready to help you out.
  • Technical Assistance: When you talk about support, these agents are experts in the technical aspects of their products. They can give assistance on how to install, maintain, and use the equipment.
  • Warranty Information: If you do not know much about the warranty coverage for the product you got, the customer service team is there to help you understand the terms and conditions, and discuss whatever right you have and how to claim your warranty.
  • General Inquiries: For any other questions or concerns you may have, you are still at liberty to contact the customer service team. Be it for pricing, availability of a product, or product specifications, feel at home to reach out.

What to Expect When You  Reach Out

Below are a number of things you can expect when you contact their support team.

  • Prompt Responses: The team is dedicated to responding to your inquiries as quickly as possible. For phone and live chat support, you can expect almost an instant response if you contact them during business hours.
  • Expert Assistance: These agents are well-trained and have extensive knowledge about all of their products. You are sure to feel their experiences when you contact them.
  • Problem Resolution: We can’t forget that the main goal of their customer service is to resolve your issues. Granted, they are living up to their services.

What are the hours of operation for Manitowoc Tech Customer Service?

Their customer service is open from 8:00 AM to 5:00 PM CST, Mon-Fri.

What services does Manitowoc Tech Customer Service offer?

You can find help with the following concerns.

  • Technical support for Manitowoc equipment
  • Troubleshooting and repair assistance
  • Ordering parts and accessories
  • Warranty questions and claims

How do I submit a warranty claim to Manitowoc Tech Customer Service?

You can simply call 1-800-545-5720 or 1-920-682-0161 and ask for claims Processing. However you should be aware that your name, contact information, and a description of the issue will be required. In some cases, a copy of your original invoice will be demanded.

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How long does it take to get a response from Manitowoc Tech Customer Service?

Regardless of how occupied they can be, efforts are put in to make sure they respond to all inquiries within 24 hours. But, on tough days, it may take up to 48 hours to hear from them.

Tips for getting the most out of their customer service?

Below are a few of the tips you need to achieve this.

  • You should have your name, contact information, and a description of your concerns at your fingertips. If possible,  the model and serial number of your equipment  should be available.
  • You have to be particular about the challenge you are facing.
  • Be patient and polite. Don’t forget that the team is here to help you, but time is required to get all your concerns fixed.

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Final Thoughts

If you use any of their products,  rest assured that they take customer service very seriously. They have proven this by creating various channels through which their customers can directly contact their customer service team.

Regardless of the nature of your complaint, their team is always up and will be willing to assist you with it. Feel free to contact them as soon as you find a need

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