Every lover of fashion should be familiar with the Nike slogan, which reads “Just Do It.” But you can’t always do it, sometimes you’ll need assistance, have questions, or even experience issues with your Nike products.
Gladly, Nike’s customer service is ever ready to help you with all of your concerns. This blog post focuses on their customer service, and will bring you all the vital details you’ll need each time you have a need to reach out for their assistance.
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Nike Customer Service Phone Number
For general Inquiries, you can reach out to Nike’s customer service team using the number 1-800-806-6453. The contact above can also be used for inquiries that are related to orders you may have placed.
Nike Corporate Phone Number: For those interested in reaching out to their corporate office, the number to dial is 1-503-671-6453.
Company Info and Inquiries
NRC, NTC and SWOOSH
+86 215 288 2828
+3 135 626 6453
Email Support: If you choose to get in touch with them by sending an email, there is a contact form on their official website which you use to send in your concerns. Though there is no fixed response time, rest assured that the team will get back to you as soon as it gets to your turn.
Live Chat: For a more swift response there is also a live chat option which can be used to directly discuss with a representative. The good part is that the responses are in real-time and will also guarantee a quicker resolution.
Physical Addresses: Though there is no known physical address for customer service inquiries, you can simply locate the nearest store using the store locator feature on the website.
Corporate Office Address:
1 Bowerman Drive
Beaverton, Oregon 97005-6453
Areas the Customer Service Covers
Below are some of the concerns you can channel to their customer service representatives, using any of the medium listed above.
- Product Information: Be it a question about the size, material or whether the product is available, there is always a person waiting on the other end to feed you the needed informations
- Order Assistance: For those that have placed an order on their website and need help with follow up, returns, or cancellations, the support team is always up and ready to assist.
- Returns and Exchanges: Just in case you do not like what you ordered, there is a very favorable return or exchange policy. The support team is willing to walk you through the process.
- Complaint Resolution: If it happens that you have an issue with their services, the team works tirelessly to ensure that everything gets fixed to satisfy their customers.
- Technical Support: For any technical issues with either their website, app, or online services, their well trained team is always eager to make your experience a smooth one.
- Corporate Inquiries: If your concerns are corporate or business-related, Nike has a handful of customer support to help you out in person.
How do I track my Nike order?
It is very simple to track your order, you only have to visit your Order Status page and put in your order number and email address. Alternatively, you can get this done with their mobile App.
How do I cancel or return a Nike order?
If you want to either return or cancel an order, visit the Return Center page on their website and fill out the needed information. You may also choose to get it done by reaching out to their customer service representatives.
What is Nike’s return policy?
If you’ve got a product you want to return, you have 60 days to do the needful. But this doesn’t work in all cases. And to qualify for a possible return, the items you bought must be in the condition you received it You may choose to return items by mail or using their retail store.
Does Nike offer student discounts?
Yes, If you are a student and have been verified on their platform, there is a discount of 10% on items you bought. To redeem your student discount, you’ll have to visit the Student Discount page and put in your student email address to begin with the process.
Does Nike offer a warranty on its products?
There is a one-year warranty on some of their products. This covers for defects in materials and even damages caused by their workmen. If you want to claim a warranty, it is best to reach out to the customer service.
How do I find the right size and fit for Nike products?
If you are good with using their website, then you’ll find a size guide therein to help you make the right decisions. You may also wish to visit a retail shop near you to see this in real-time.
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The positive reviews on Nike’s website shows that their customer service team is highly committed to resolving their customers’ complaints.
Moreso, the number of active channels they have made available shows an overall readiness to assist their customers with any questions or issues they may have.
The next time you find yourself in need of the support, feel free to reach out to their customer service, be rest assured that they are waiting on the other side to help you.
Kenny is a seasoned pro blogger with years of experience in providing folks online with reliable information that will meet their needs. Do well to stay up to date with his posts on here.